Prices and features checked October 27, 2026 on NextPhone's pricing page and Rosie's pricing page. Vendors change pricing without notice. Confirm before you sign up.
The short answer
- Under about 250 minutes of calls a month: Rosie Professional ($49) costs a quarter of NextPhone Pro ($199). It doesn't include calendar booking or live transfers, though.
- You need booking and transfers, up to 1,000 minutes: Rosie Scale ($149) is $50 a month less than NextPhone Pro.
- Over 1,000 minutes a month, or volume that swings a lot: NextPhone. $199 covers unlimited inbound calls, while Rosie's next plan is $299 for 2,000 minutes.
These picks come from each vendor's published plans. We haven't run hands-on test calls with either service.
How the billing works
NextPhone is flat-rate. Its pricing page lists unlimited included calls, no per-minute charges and no overage fees on all three plans: Pro ($199), Growth ($299) and Scale ($599). The plans differ in setup and features, not usage. On Pro you set the agent up yourself. On Growth NextPhone's team builds, tests and tunes it. Scale adds custom call flows, two-way texting and outbound calls and texts from your business number.
Rosie sells minutes: 250 on Professional ($49), 1,000 on Scale ($149) and 2,000 on Growth ($299). Rosie's pricing page asks "What happens if I go over my minutes?" but we couldn't read the answer in the page text, so we don't know its overage rate. Ask Rosie before you choose a plan close to your usage.
What a month costs
Our math at list price, assuming a 3-minute average call. For Rosie we picked the smallest plan whose minutes cover the month, because no overage rate is published.
| Calls / month (minutes) | NextPhone | Rosie |
|---|---|---|
| 50 (150 min) | $199 (Pro) | $49 (Professional) |
| 100 (300 min) | $199 (Pro) | $149 (Scale) |
| 300 (900 min) | $199 (Pro) | $149 (Scale) |
| 500 (1,500 min) | $199 (Pro) | $299 (Growth) |
| 800 (2,400 min) | $199 (Pro) | Over 2,000 min: overage not published |
If your calls run longer, Rosie's buckets fill sooner. At 6 minutes a call, Scale's 1,000 minutes covers about 166 calls. NextPhone's price doesn't change with call length.
Annual billing cuts both. NextPhone Pro is $1,990 a year (about $166 a month), which it describes as about 17% off. Rosie offers two months free on annual billing.
Features that differ
- Booking and transfers. Rosie's calendar booking, warm transfers and live transfers start on Scale ($149). The $49 plan sends booking links by text instead. NextPhone lists Google and Outlook calendar booking, Calendly, Acuity, Cal.com and OnceHub, plus warm and announced transfers. Pro and Growth can transfer to up to 10 people; Scale allows more. NextPhone's plan table doesn't make every feature's plan clear in its page text, so confirm booking is on the plan you pick.
- Languages. Rosie lists English and Spanish on every call. NextPhone lists multilingual answering without naming the languages on its pricing page.
- Apps. Rosie has iOS and Android apps. NextPhone lists an iOS app on every plan.
- Integrations. Rosie lists Zapier ("1,000+ apps"). NextPhone lists Clio Manage, Clio Grow, MyCase, HubSpot and GoHighLevel, plus Zapier, Make, webhooks and an API.
- Ad call tracking. NextPhone lists call tracking for Google Ads and Local Services Ads. Rosie's pricing page doesn't mention it.
- Website chat. Rosie's website chat widget is free with every plan. Website texting is a $50/month add-on with 25 conversations, then $1 each.
- Busy periods. Both say they handle multiple calls at the same time.
Trials and contracts
Both offer a 7-day free trial. Rosie says no credit card is required to start. NextPhone says that if you cancel before the trial ends you aren't charged, and that plans are month-to-month with no cancellation fees.
Bottom line
- Pick Rosie if your volume is modest and predictable, you want Spanish on every call, or you only need messages taken. Move to Scale if you need booking or transfers.
- Pick NextPhone if you get a lot of calls, have busy and slow seasons, or want to stop thinking about minutes. It's also the one to look at if you use Clio, MyCase or HubSpot, or run Google Ads and want call tracking.
Not sure of your volume? Pull last month's call log, or try the missed-call calculator first. For a seasonal business, see our HVAC guide, which prices quiet and peak months.